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We ship world wide with registered trackable mail. FREE Shipping on all orders above $50 USD.
Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24 hours after the order is placed during working days. Processing the orders can take some times additional 1–3 work days.
2. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
To see exactly shipping time please check on every product page in our store.
Usual shipping times: 8 – 18 work days to USA. Outside USA: 10 – 24 work days.
(work days are all week days but saturday, sunday and holidays)
We ship mostly with trackable priority line shipping or e-Packet EMS with tracking number (it's handled by US Postal Service or similar postal services in other countries). Larger packages are shipped by door-to-door couriers.
Some product are shipped from our wherhouses in USA, some from asia.
Some times it take longer specially to countries other than US, GB, CA, AU, NZ (it depends on the customs and shipping company in your country, that's out of our hands). Lost packages are very unusual but slight delays are possible specially during Christmass season.
Please don't panic it your package is late. Try to track your package. We have special Customer Protection Program, in worst case (very uncommon) when package does not arrive after 60 days you will get your money back from us.
IMPORTANT: Please always provide your correct email, name on your home door or c/o name, shipping address and your phone number to prevent problems. We will not be responsible for lost packages due to wrong shipping address.
We ship to most countries in the word (see your shopping cart for all countries). 30 countries are supporting package tracing services:
USA, Canada, Brazil, Australia, New Zealand, Hong Kong, Malaysia, Singapore
Europe: Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland
Other coutries may not always support package tracking. Note that pakage tracking is usually possible few days after your order was shipped.
We do not charge any taxes in our store. As example USA does not charge customs/taxes up to 800 USD package value. In some countries import taxes/fees may apply. These fees are the sole responsibility of the customer. It's quite uncommon that smaller packages with relativly cheap products will be charged any import fees in most countries. We will not be reponsible for this kind of charges.
We will email you a tracking number a.s.ap., usually few days after your order has been placed. Please click here for tracking.